TRACKING CODES are sent out after the code becomes active. Please expect a tracking code via email 3-5 days after placing your order.
All orders come from our wholesale warehouses. We are not a retailer, you are dealing directly with the factory warehouses and our own wholesale distribution warehouses. This why we have the BEST PRICES on the Internet, because you are buying direct! Plus we never charge a "wholesale" membership fee!
Your order will leave our warehouse within 1-3 days (please note our warehouses are closed on the weekends) of placing the order if no issues with payment confirmation. Between November 01 through January 31, processing orders may take up to 120 hours to leave our warehouse due to heavy holiday ordering volume. It is strongly suggested when shopping via the Internet during this time to never place your orders early since the shipping companies also may be running behind due to the volume of packages being delivered during the holidays.
If you need your order shipped urgently, we will expedite your order processing to within 24-48 hours for an extra $15 express processing fee plus the usual shipping charges.
Any returns, refusals, and or canceled orders are subject to a restocking fee (15%) and the shipping is non refundable fee unless a claim is filed and accepted by the shipping company.
Notice: At anytime during the year your item may briefly go on back order, but you will be told of this issue at checkout or shortly there after. This status may last for up to 1-3 week(s) and then shipped as soon as it comes back in to our warehouse.